Lead Waitress

Nest Space Nusantara · 📍 Pematangsiantar, Sumatera Utara · Diposting 2026-10-10
FULL_TIME⭐ TERVERIFIKASI
Rp 13.000.000 – Rp 18.000.000 per month
Nest Space Nusantara is seeking a dynamic and experienced Lead Waitress to join our team. As a Lead Waitress, you will be responsible for overseeing the operations of our dining area, ensuring excellent customer service, and maintaining high standards of cleanliness and presentation. This is a full-time position located in Pematangsiantar, Sumatera Utara, offering a competitive salary of Rp 13.000.000 – Rp 18.000.000 per month.

📋 Tanggung Jawab Pekerjaan

Oversee the daily operations of the dining area, including staff scheduling and performance management.,Ensure excellent customer service by greeting guests, taking orders, and providing a memorable dining experience.,Maintain high standards of cleanliness and presentation in the dining area.,Manage inventory and ensure that all food and beverage items are properly stocked and displayed.,Train and mentor junior staff to ensure consistent service quality.,Handle customer complaints and resolve issues in a professional and courteous manner.,Work closely with the kitchen staff to ensure timely and accurate food delivery.,Monitor sales and provide regular reports to the management team.

🎓 Kualifikasi & Syarat

Minimum 2 years of experience as a Waitress or similar role in a high-volume restaurant setting.,Strong communication and interpersonal skills.,Ability to work well under pressure and manage multiple tasks simultaneously.,Familiarity with POS systems and restaurant management software.,Knowledge of food and beverage service standards and best practices.,High school diploma or equivalent experience.,Fluent in Indonesian and English.,Previous experience in a leadership or supervisory role is a plus.

🛠️ Keahlian

LeadershipCustomer ServiceMultitaskingTeam ManagementInventory ManagementPOS SystemsProblem-SolvingCommunication
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