After-Sales Team Leader

Join Turbo Mechin as an After-Sales Team Leader and take the helm of our dynamic after-sales operations in Cikarang. This is a unique opportunity to lead a high-performing team, drive profitability, and deliver exceptional service to our valued clients in the automotive industry. At Turbo Mechin, we are committed to innovation and excellence, and we are looking for a passionate leader to join our team and help us achieve our goals.

As an After-Sales Team Leader, you will be responsible for managing and supervising a team of after-sales representatives. Your daily tasks will include scheduling service appointments, coordinating with mechanics and parts suppliers, and ensuring that our customers receive the best possible service. You will work closely with our sales team to ensure that our after-sales operations align with our sales goals.

Turbo Mechin is a leading player in the automotive industry, offering a wide range of products and services. We are located in the heart of Cikarang, a city known for its industrial and commercial activities. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.

📋 Tanggung Jawab Pekerjaan

• Manage and supervise a team of after-sales representatives.
• Schedule service appointments and coordinate with mechanics and parts suppliers.
• Ensure that customers receive exceptional service and satisfaction.
• Work closely with the sales team to align after-sales operations with sales goals.
• Monitor and report on team performance and customer satisfaction.
• Train and develop team members to ensure they meet our high standards.
• Ensure compliance with company policies and procedures.
• Represent the company at industry events and conferences.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Marketing, or a related field.
• Minimum of 5 years of experience in after-sales operations or a related field.
• Proven track record of leading and managing a team.
• Strong knowledge of automotive industry and customer service.
• Excellent communication and interpersonal skills.
• Proficiency in using Microsoft Office Suite and CRM software such as Salesforce.
• Ability to work under pressure and meet tight deadlines.
• Valid driver's license and reliable transportation.

🛠️ Keahlian

Lowongan Terkait