Client Relationship Officer - BCA Finance (Bali Based)

Join BCA Finance, a leading financial services provider in Indonesia, as a Client Relationship Officer based in the vibrant region of Bali. This is a unique opportunity to build and nurture strong business relationships while contributing to the company's mission of delivering exceptional financial solutions to our clients. In this role, you will be responsible for managing and growing our client base, ensuring their needs are met, and driving revenue growth for the company. With a competitive salary ranging from Rp 8,000,000 to Rp 15,000,000 per month, this position offers both financial rewards and professional growth in one of Indonesia's most dynamic cities.

At BCA Finance, we are committed to fostering a culture of innovation and excellence. As a Client Relationship Officer in Bali, you will have the opportunity to work with a diverse range of clients, from small businesses to large enterprises. Your daily tasks will include conducting market research, identifying new business opportunities, and developing tailored financial solutions to meet our clients' unique needs. With the support of state-of-the-art tools and technologies, you will be able to streamline your workflow and deliver exceptional results.

📋 Tanggung Jawab Pekerjaan

• Manage and grow the client base by identifying new business opportunities and developing tailored financial solutions.
• Conduct market research to identify trends and opportunities in the financial services industry.
• Maintain strong relationships with existing clients by providing exceptional customer service and support.
• Drive revenue growth by upselling and cross-selling financial products and services.
• Leverage CRM systems such as Salesforce or HubSpot to track client interactions and manage client data.
• Collaborate with internal teams, including sales, marketing, and operations, to ensure seamless delivery of financial solutions.
• Attend industry events and conferences to stay up-to-date with the latest trends and best practices in the financial services industry.
• Provide regular reports and presentations to senior management on client performance and business opportunities.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Finance, or a related field.
• Minimum of 3 years of experience in a client-facing role within the financial services industry.
• Strong understanding of financial products and services, including loans, investments, and insurance.
• Excellent communication and interpersonal skills, with the ability to build and maintain strong relationships with clients.
• Proficient in using CRM systems such as Salesforce or HubSpot.
• Familiarity with Indonesian market regulations and financial compliance requirements.
• Ability to work independently and manage multiple priorities in a fast-paced environment.
• Fluency in both English and Bahasa Indonesia, with excellent written and verbal communication skills.

🛠️ Keahlian

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